Skills
Below are a few coding languages I am skilled in, with more languages I've utilized in my projects below.
C++6 years
C3 years
Java2 years
C#1 year
Resume
Professional Experience
Customer Service Associate - Thank You Coffee
2024 - 2025
Anaheim, CA
- Provided support in store inventory procedures mainly utilizing Microsoft Excel
- Adeptly trained new hires in mobile, behind-the-counter POS software, and preparation of beverages
- Assessed new-hire applications, communicating to owners and store manager through detailed documentation
- Ensured to meet company standards through providing high-quality beverages, managing cash transactions, and prioritizing a clean space daily
Tech Support Specialist - Yum! Brands, Taco Bell
2023 - 2024
Irvine, CA
- Managed the technical functionality of restaurants remotely with a team of analysts using DB queries, VNC technology, and Docker container debugging
- Implemented prior C# knowledge to contribute to analyst software ’Jarvis’ during scrum sprint cycles
- Provided technical support for POS systems, hardware issues, menu management, and third party delivery
- Utilized queries to identify issues related to data management on restaurant servers running MongoDB or SQL
- Provided adept technical support for computer software, ensuring functionality on Linux/Windows systems
- Resolved technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
Software Developer - General Motors
2021 - 2023
Remote, CA
- Collaborated with cross-function teams (line of business managers, product owners, manufacturer engineers, and other software developers) through Azure Devops to launch and monitor applications
- Onboarded new college hires over a 3 month period, educating them on the plant testing software used by our team, and getting them familiar with our tech stack
- Served as first point of communication for the plant testing software my part of the team works on
- Trained in front-end and cloud technologies (GCP) to contribute to various code-bases hosted on Githubs
- Packaged and supported deployment of releases in accordance with documentation and business requirements
- Coordinated team web application testing through biweekly "bug bashes" to find bugs and collaborate on them
- Led deployment of a global assembly plant enhancement using object-oriented programming, allowing for distinct tests to be run consistently which improved various plants by 25 percent
- Wrote queries against a relational database (mySQL) and scripts needed for our installation packages
Education
University of California, Merced
2016 - 2020
B.S. Computer Science & Engineering
Awards:
Mobile App Challenge, 3rd Place
- 3 team members and I created Beatfit, competing with 23 teams
- Industry sponsored project in which I grew as a frontend developer
- Expanded and implemented various functionalities the sponsor requested for their application
