Skills
Below are a few coding languages I am skilled in, with more languages I've utilized in my projects below.
C++6 years
C3 years
Java2 years
C#1 year
Resume
Professional Experience
Technical Analyst - Taco Bell HQ
2023 - 2024
Irvine, CA
- Provided first-line technical support for restaurants, resolving hardware and software issues
- Diagnosed and resolved technical issues with a remote team using DB queries (mySQL, MongoDB), VNC technology (TeamViewer, RDP), and Docker container debugging
- Provided technical support for POS systems, hardware issues, menu management, and third party delivery
- Learned and operated proprietary software ’JARVIS’ to monitor store devices and remotely connect to displays
- Resolved problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems (TCP/IP)
Software Developer Lead - General Motors
2021 - 2023
Remote, CA
- Collaborated with product managers, project managers, manufacturer engineers, and other software developers to reliably plan, design, develop and test end of line applications
- Onboarded 1 new college hire over a 3 month period, educating them on the plant testing software used by our team, and getting them familiar with our team dynamic
- Served as first point of communication for the plant testing software my part of the team works on
- Packaged and supported deployment of releases in accordance with established standards
Software Developer - General Motors
Remote, CA
- Maintained a huge application codebase (100,000+ files) through bug fixes and quality of life enhancements in C++ which improves plant efficiency
- Communicated with plant managers to understand software issues, displaying my initiative that helped me earn my shift to team lead
- Liaised with team members and leads across various states, in different time zones to complete work smoothly in accordance to their hours and needs
- Practiced the agile methodology within our team, leading to continuous improvement in our working processes each sprint
Education
University of California, Merced
2016 - 2020
B.S. Computer Science & Engineering
Awards:
Mobile App Challenge, 3rd Place
- 3 team members and I created Beatfit, competing with 23 teams
- Industry sponsored project in which I grew as a frontend developer
- Expanded and implemented various functionalities the sponsor requested for their application